Caliber Appliance Repair (we, our, us) is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and share this information, and the choices you have regarding these practices. By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information Collection and Use

We collect information to provide and improve our services to you. Information may be collected directly from you through our call request form, via email, or when you contact us by phone. This may include your name, phone number, email address, and service details. We use this information to respond to your requests, schedule repairs, and send you communications related to our services.

Contact and Communication

By submitting a service request form or contacting us by phone, you agree to allow us and our partners to contact you for service-related purposes through phone, email, or text message. You acknowledge that your information may be shared with our trusted partners to facilitate these communications and fulfill operational needs.

Information Sharing

We may share your personal information with trusted partners to provide, maintain, and improve our services. These partners are bound by privacy obligations and are not authorized to use or disclose your information for other purposes. We may also disclose information if required by law or in response to valid requests by public authorities.

Cookies and Non-Personal Data

Our website may use cookies or web beacons to collect non-personal browsing data to enhance your user experience. This data may include your IP address, browser type, and pages visited. You can choose to accept or decline cookies through your browser settings, but this may prevent you from taking full advantage of the website.

Legal Terms

By using our website or services, you waive your right to sue or take any legal action beyond direct negotiation concerning disputes related to our website or services provided. The maximum compensation for any claims is limited to $100. You agree to bear your own legal fees and expenses if a dispute arises.

Opt-Out

If you wish to opt-out of receiving certain communications from us, please contact us at (213) 533-2673. However, please note that this may impact our ability to effectively deliver our services to you.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to access our website or use our services after those changes, you acknowledge the revised policy and agree to abide by it.

Contact Us

If you have any questions about this Privacy Policy, please contact us at (213) 533-2673.